Welcome to Virtual Wheel Check, customer satisfaction is our top priority. If you are not completely satisfied with our vehicle history reports, our Refund Policy provides a straightforward process for requesting a refund. You may request a refund within 30 days of your purchase if you believe the report is inaccurate or incomplete. To qualify for a refund, please provide a detailed explanation and any supporting evidence for your claim. Refunds will be processed promptly upon verification of the claim. Certain conditions apply, such as reports showing no data due to incomplete or incorrect VIN submissions, which may not be eligible for a refund. We are committed to resolving issues fairly and efficiently to ensure your satisfaction. For assistance with refund requests or any other concerns, please contact our customer support team. Your feedback is important to us, and we are dedicated to continuously improving our services to meet your needs.